Nutrim comes with a 100% money-back Guarantee. We have never refused a refund for any reason.
If you are unsatisfied for any reason simply call (800.862.0438) or email us (cs@nutrim.com), and we will start the refund process. Since we receive so few returns, we make the refund process very easy.
There are no hoops to jump through and no hassle about your reason for return. We want you to purchase Nutrim with total confidence that if you have a problem we will take care of you.
Even after you receive a refund we still consider you a customer and desire to help you reach your goals in any way we can.
FAQ’s
Q: What if I use all the product I ordered?
A: No problem, we prefer that you use all the product to see if it will work for you. Call us with empty containers, and we will give you a full refund.
Q: What if I haven’t even tried the product but still want to return it?
A: That is ok as well. Just refuse the package when it arrives or send it back to us for a full refund.
Q: What if I don’t want to share my reason for return?
A: We try to collect as much information from customers when they return the product so we can improve our product and service. If you choose to not share any reason for return we will still refund your order.